"In Operations, Strategy, and Technology: Pursuing the Competitive Edge, Robert Hayes, Gary Pisano, David Upton, and Steven Wheelwright take a fresh look at the foundations of corporate success. These four authors, all leading authorities from the Harvard Business School, show how to achieve a competitive edge through superior operations - in a competitive environment that is increasingly global in scope, reliant on information technology, and comprised of networks of suppliers and collaborators."--BOOK JACKET.